Thank
You...
for choosing to purchase
either a seminar seat, or a Toolbox membership
or one of the many publications.
Brainy's OnLine Shop Gateway provides some
information about how it all works.
Setting up an online shop and taking credit card payments over the
internet is not cheap, nor simple.
So, I am using a trusted external provider, in conjunction with the
well known and respected Pay Pal service.
My online shop is a simple configuration of the standard online shop
templates, so it looks just like a regular online
shop for buying physical products, and specifying delivery or shipping
details, etc. The key difference is that for the
seminars you will receive a receipt for payment, and I will
confirm your attendance by email or regular mail, and no physical
product will be delivered to your door. Of course,
for a publication purchase, the product will be mailed to you.
You can also receive an Australian Tax Invoice for your
seminar seat purchase.
The external online shop service provider I use is Shopify.com.
For secure credit card processing I use Pay
Pal.
So far, I am pleased with the service of both providers.
Payment Options
For
the payment options that apply for some of the
seminars and workshops and other products,
please see the details on this page....
Refund Policy
If you do pay for a seat at a seminar, and for some reason you cannot
go, there is a way to be refunded or transfer to another seminar.
-
Send me an email request (see
email address below), and include the seminar details and date, and the
amount you paid, and how it was paid, and request a refund.
-
If your refund request is
received more than 48 hours before the seminar start time, a full
refund will be made less a 10% administration fee.
-
If your refund request is
received less than 48 hours before the seminar start time,
unfortunately a refund can not be made (because of venue booking
arrangements). But, you can transfer to
another similar seminar on another date for no extra payment.
-
To transfer your seminar seat
to another date, simply send me an email with all the relevant details
(ie. the seminar you are booked for, and the one to which you want to
transfer).
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To
proceed...
Click here
to continue to my external provider,
and
to nominate your chosen product (seminar, newsletter, etc.).
(This link will open in a new window, so
this Gateway window will stay open for you to refer to.)
Here is a brief explanation
of what happens on the payment processing screens that follow:
-
The payment processing screens
that follow can take a few moments to display, so please be patient.
-
On the right-hand
side of the screen are some links to the different
seminars (eg. Boot Camp, or Technical Analysis), or to the Publications
section. Click on one of these links to see the relevant available
items. You can click on any of the listed items for more information.
-
To register to
attend any of the seminars, simply follow the links and click on "Add
To My Cart" just like a normal online shopping experience. If
a seminar is booked out, then the online shop will not allow you to
purchase a ticket.
-
When ready, you can click on
the "Proceed To Checkout" button to enter your details. Your name,
address and email details are needed for the record, and to send you a
confirmation, and to help with any follow up, etc.
-
The total cost will be
displayed on screen. There is no shipping or freight fee for
seminars; but you should still tick the box "Ship
items to the billing address".
-
On the next screen, the
Shipping Method should show "Nothing to ship - cost = $0".
And you can click on the button to "Complete my purchase", or
you can click on "cancel...return to store".
-
The next screen takes you to
the PayPal web site for secure payment processing (a link on their
screen explains the secure nature of their service).
-
On the PayPal web site you can
pay with Visa, MasterCard, or with a PayPal account. PayPal
will send you a receipt for your payment.
-
I will not get your credit
card details at any time. These stay with the secure PayPal
service.
-
I will send you a confirmation
email with venue and arrival details, and an Invoice for your records.
-
When you come to the seminar,
please bring your receipt with you for a speedy seminar check-in (from
30 minutes prior to the seminar start time).
If you have any
questions or doubts, please feel free to phone me to discuss:
Robert Brain - mobile: 0438 355 910 (Australia),
anytime between 8am and 7pm Melbourne time. If you experience
any problems with the service, please call me. Alternatively,
you can email me (address below).
I do look forward to sharing my knowledge of the share market with you.
Robert ("Brainy") Brain
email: robert@robertbrain.com
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